Shipping & Exchanges

Shipping

  • Free worldwide shipping for orders over $350 USD.

  • Orders placed Monday to Friday will take 2-3 days to process.

  • International shipping usually takes around 7 business days, but shipping time may be affected by factors such as customs processing or environmental issues.

  • During sale periods, please allow an additional 1-2 days for order processing.

Returns & Exchanges

  • Please inspect all products upon receipt. Returns and exchange requests are only accepted within 72 hours of delivery. Exchange items should be in their original condition with labels attached.

  • We offer exchanges for the same style item, but customers are responsible for the shipping fees and any potential customs duties.

  • We do not offer returns unless there is a quality issue or if the item received is incorrect. Returns due to damaged or incorrect items are excluded from the return fee. 

  • Items marked as final sale are not eligible for a refund.

  • Items purchased from third-party retailers or specialty stores cannot be returned or exchanged. Please return or exchange items to the original store of purchase.

For more details, please contact us at info@elywood-official.com or view the full refund policies at the bottom of the website.