Shipping & Exchanges
Shipping
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Free worldwide shipping for orders over $350 USD.
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Orders placed Monday to Friday will take 2-3 days to process.
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Standard shipping typically requires 7-15 business days, while expedited shipping generally takes 2-12 business days. Delivery times may vary by region. If you have urgent needs, please contact customer service promptly for assistance. Please note that delivery times can be affected by factors such as customs processes or unexpected environmental conditions.
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During sale periods, please allow an additional 1-2 days for order processing.
Returns & Exchanges
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Please inspect all products upon receipt. Returns and exchange requests are only accepted within 72 hours of delivery. Exchange items should be in their original condition with labels attached.
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We offer size exchanges for the same style item, but customers are responsible for the shipping fees and any potential customs duties.
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We do not offer returns unless there is a quality issue or if the item received is incorrect. Returns due to damaged or incorrect items are excluded from the return fee.
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Items marked as final/flash sale are not eligible for a refund.
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Items purchased from third-party retailers or specialty stores cannot be returned or exchanged. Please return or exchange items to the original store of purchase.